Terms & Conditions

1. General

The Company accepts orders subject to these Conditions of Sale to the exclusion of any Conditions of the Buyer unless specifically agreed in writing.

2. Defective Goods

The Company shall replace goods shown to its satisfaction to be defective or at its option repay any amounts received or agree any discount in respect of such goods but in no circumstances shall the Company be liable for direct or indirect loss or damage however arising.

3. Delivery Date

Delivery time stated for dispatch or delivery should be taken as an estimate only and the Company cannot be liable for any loss however arising.

4. Bespoke Goods

No claim of any kind will be allowed by the Company when the goods supplied have been cut, printed or processed. Quantities supplied are done so within a tolerance level of plus or minus 10% as is customary in the paper trade. Overs up to a maximum of 10% will be charged.

5. Cancellation

Cancellation of orders must be given in writing. The buyer is liable for any costs incurred up to the point of said cancellation being received by the Company

6. Artwork

The Company reserves the right to charge for artwork alterations or running of film out from disk supplied.

7. Size Variation

All our envelopes are made to within 2mm of ordered size. Window sizes and positions are to within 2mm of ordered size.

8. Return of Goods

At the Company's agreement goods will only be accepted back into stock within 21 days of delivery. Goods must be in a resalable condition, packaging must be in original condition and a minimum handling charge of 15% will be made on goods returned.

9. Prices

Goods will be charged at the price ruling on the date of dispatch.

10. Value Added Tax

VAT will be added to UK orders at the current rate to all goods after carriage, post and packing charges or any other charges, unless the goods are exempt or for export. Orders for European Union countries we will require your VAT registration number.

11. Settlement Terms

Unless agreed by the Company, customers should pay in advance on their first order. Subject to approval by the Company customers can apply for a credit account. They should settle credit accounts within 30 days of the invoice date or accept that interest can be charged by the Company at a minimum rate of 2% per month

12. Title

Title to any goods purchased from the Company will only pass to the buyer when the said goods have been paid for in full.